Single Role Pack
£39one-off
- One role-specific hiring pack
- Indeed and LinkedIn adverts
- Interview questions and scorecard
- 30/60/90-day onboarding plan
The Agency Toolkit
Estate agency recruitment and management toolkit.
Better hiring. Stronger teams.
Practical hiring packs and people tools for busy agency leaders.
Built from Daniel Giordanelli’s property recruitment experience
One toolkit forrecruitmentonboardingtrainingperformanceretention
Everything managers repeatedly recreate
Tools for the everyday work.
Choose a role or management situation and start with a structure designed for estate agency. Adapt it to your brand rather than beginning with a blank page.
Complete recruitment packs
Indeed and LinkedIn adverts, short descriptions, candidate requirements, structured interview questions and consistent scorecards.
Salary and commission tools
Build a clearer package and compare basic salary, realistic OTE, guarantees, car allowances and performance thresholds.
Onboarding plans
Role-specific plans for the first day, first month and first 90 days, with responsibilities, training priorities and review points.
Manager conversations
One-to-one structures, probation reviews, appraisal questions and practical preparation for difficult performance conversations.
Branch performance
Useful KPI trackers, meeting agendas and activity reviews for sales, lettings and property-management teams.
Monthly training pack
A ready-to-run team meeting, practical exercise, manager notes and one new resource delivered every month.
Try the format
Create a free hiring-pack preview.
Enter four details for a useful sample: role responsibilities, two interview questions, a scoring guide and a first-week plan. No email or payment needed.
See a sample hiring pack
Simple access
Choose your level of support.
The monthly membership is designed to remain useful between recruitment campaigns through manager training, onboarding and performance resources.
Branch Membership
£29per month
- Up to three role packs each month
- Full editable toolkit library
- Monthly manager training pack
- KPI, one-to-one and appraisal tools
- New and updated resources included
Multi-Branch
£69per month
- Use across up to five branches
- Unlimited role packs for normal business use
- Complete manager resource library
- Monthly training material
- Central templates for consistent hiring
Launch prices include VAT. Memberships will renew monthly and can be cancelled at any time through the secure billing portal.
The first year
A fresh focus each month.
The full programme can be prepared in advance and released monthly, with quarterly updates based on current recruitment conditions.
Explore the 12 monthly training topics
Running effective morning meetings
Read the public manager guide →Improving applicant registration
Read the public manager guide →Converting valuations into instructions
Read the public manager guide →Handling fee objections
Read the public manager guide →Viewing-to-offer conversion
Read the public manager guide →Managing underperformance
Read the public manager guide →Recruiting the right negotiator
Read the public manager guide →Onboarding new employees
Read the public manager guide →Landlord retention conversations
Read the public manager guide →Property-manager productivity
Read the public manager guide →Recovering stalled pipelines
Read the public manager guide →Targets and commission planning
Read the public manager guide →A worked example
What a useful property manager scorecard looks like.
Illustrative sample: ask the candidate to explain a repair from the first report to completion. Look for the steps they personally owned, the approval route and evidence that the issue was resolved.
1 · Prioritisation
Strong evidence: checks urgency, captures the facts and follows the agency’s escalation process. Follow-up: what made this issue more urgent than the other cases?
2 · Ownership
Strong evidence: identifies who approved the work, coordinates access and assigns the next action. Follow-up: what happened when the contractor did not respond?
3 · Communication
Strong evidence: gives clear updates, records commitments and confirms the outcome. Follow-up: how did you know the tenant and landlord understood the next step?
Score each area consistently: 1 = no relevant evidence, 2 = partial example, 3 = clear process and personal action, 4 = clear process plus verified outcome and learning. Use the same questions and standards across candidates.
Create a preview for your vacancyThe full hiring pack combines an editable advert, interview questions, scorecard and onboarding plan. This example is illustrative and is not a customer review.
Free agency-owner resources
Start with practical guidance.
These public guides provide useful advice for agency leaders and show the depth of the full editable toolkit.
Estate agent interview questions
How to test evidence, commercial judgement and customer handling rather than relying on a comfortable conversation.
Read the guide →Estate agency commission structures
What to consider when balancing basic salary, thresholds, individual incentives and branch performance.
Read the guide →A 90-day onboarding plan
A practical framework for helping a new negotiator, property manager or branch leader become effective quickly.
Read the guide →Salary planning and job descriptions
Estate agent salary and commission calculator
Calculate illustrative estate agent OTE and employer costs using basic salary, monthly fee income, commission thresholds and your own cost assumptions.
Open resource →Property manager job description for estate agencies
Own a managed portfolio through reliable repair coordination, customer updates and accurate records. Specify your portfolio size, property mix and available support rather than claiming every property-management role is interchangeable.
Open resource →Lettings negotiator job description for estate agencies
Help applicants find suitable homes and keep landlords and colleagues informed as applications progress. Set out the territory, working pattern and exact handover boundary between negotiation, referencing and tenancy administration.
Open resource →Sales negotiator job description for estate agencies
Qualify buyers, organise relevant viewings and help sellers understand feedback and the next step. State whether the role includes valuations, instructions or progression so the advert matches the actual desk.
Open resource →Not ready to buy?
Ask a question or register your interest.
Tell us which roles or management problems matter most. You will receive an immediate confirmation, and Daniel can reply to anything specific.
No payment requiredImmediate email confirmationBuilt specifically for UK estate agencies
Questions
What agency owners need to know.
What happens after I pay?
Stripe confirms the payment, then the automated system emails your secure member link. You can create your first editable role pack immediately. Members also see the current manager training pack and receive the next pack automatically each month.
What is included in the monthly toolkit?
Branch members receive up to three role-specific recruitment packs each month, the full editable resource library, manager tools and a new monthly training pack.
Will the documents carry my agency details?
The full toolkit is designed so role, location, salary, tone and agency details can be added to the generated material.
Does this replace recruitment support?
No. It helps agencies manage direct hiring and internal people processes. When a business needs an active search for experienced candidates, Property Careers UK can introduce the appropriate recruitment route.
Is this HR or legal advice?
No. The toolkit provides practical recruitment, onboarding, training and management resources. Employment contracts, formal procedures and legal decisions should be checked with a suitably qualified HR or legal adviser.